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Reporting & Analysis
Affiliate Reporting
Our advanced query builder allows you to search and drill down to the account level details of each affiliate or sub-affiliate. Find out who are your best performing affiliates, who is attracting the highest number of clicks and who is the king of conversions. Reports can be filtered by period, by country, by product, by affiliate group and more!
Customer Reporting
Search for customers using multiple search criteria and discover who are your real active customers and the affiliates behind them. Observe how your affiliates are performing in particular countries and identify your key markets globally.
Brand & Product Reporting
Be in control of your company’s growth with our collective brand and product reporting. With these monthly reports you will know exactly which are the most successful brands and products and evaluate the success of your campaigns, promotions and other marketing efforts.
Custom Reports
Choose your own custom report and NetRefer will create it for you. Receive custom reports directly in your inbox or even send them out to affiliates automatically via XML on a daily, weekly or monthly basis. You can even have them password protected. The sky is the limit!
End of Month Data Verification
Get your hands on your own data, verify, approve, and run the end-of-month process directly from your NetRefer interface.
Media Reporting
Our media tracking is second to none. Detailed media reports allow you to identify the best affiliate website, banner, campaigns and promotional offers in a matter of clicks. Track the full spectrum of customer activity from the moment they view a banner, to conversion, up to the betting activity on their personal account.
Financial & Reward Plan Reporting
Keep a record of what you are paying affiliates on a monthly basis with NetRefer statements and financial reporting. You can also check the total commission per reward plan or per payment method. All system reports can be exported to excel or PDF which is ideal for archiving.
Performance Management & KPI *
Set KPIs to each member of your marketing team, such as field managers or country managers, and get statistics or compare their performance at the end of the period.
Graphs & Charts
NetRefer has a record of over 60 reports, some of which are illustrated with graphical displays including a main page graph, bar charts, pie charts, column charts and doughnut chart. All at your fingertips!
Admin & Affiliate Activity Logs
Security and transparency are important to safeguard sensitive information contained within the NetRefer system. Audit trails allow you to track all logins, IPs, and critical activities performed by affiliates as well as admin users. All actions are recorded with date, time and descriptions.
Affiliate Management
Management Dashboard
Keep your fingers on the pulse of your affiliate program with our main dashboard statistics. The main page includes graphical displays to help you monitor your traffic at a glance.
Automatic or Manual Affiliate Approval
Keep those affiliates coming! Whether you want a secure manual approval, double-opt-in link activation or automatic affiliate approval, with NetRefer everything is possible.
Sub-Affiliate Panel
Your master affiliates can recruit sub-affiliates through an automatically generated sub-affiliate link or through sub-affiliate adverts. On the sub-affiliate panel both you and your affiliates can keep track of sub-affiliate registrations, their earnings and the overall commission earned by the master affiliate.
Dynamic Affiliate Groups *
NetRefer is one of the most automated affiliate marketing solutions around. Dynamic affiliate groups are refreshed automatically on a daily basis. Simply pre-set your own criteria and NetRefer will do the rest. You can define VIP affiliates based on gross revenue, net revenue, signups etc. or even create country groups, language groups and much more!
Key Contact Details *
To ensure the best communication between your marketing team and your affiliates, you can share key contact details with your affiliates. Each contact person in your marketing team can create a picture profile in NetRefer and expose it to the affiliates. You can also assign a first point of contact to affiliates.
Full Account Management
Easily manage new signups and existing affiliates with the affiliate control panel. Search for affiliates using multiple search criteria and perform bulk actions on their groups, reward plans and messages. Flag affiliates, change their account statuses, perform reward plan changes and transfer customers.
Automatic Responses
NetRefer keeps your affiliates up-to-date with every action you take. Automatic notifications are sent out to affiliates such as signup confirmations, activation links, account statuses, welcome emails, password reminders as well as monthly payment confirmations.
Affiliate Groups
Organize your affiliates into groups and use these groups to speed up your searches, newsletter marketing as well as group reporting. There are no limitations on the number of groups. Contact our Product Specialist for some tips.
Country /Field Management *
Do you work with Country Managers, Product Managers, Master Affiliates or other third parties? Ccreate tailored accounts for such users, and control their access to affiliates according to the country, language, brand and affiliate groups assigned to them. Reports are available to measure the KPIs of such users.
Bulk Messaging
The NetRefer Performance Marketing Suite allows you to contact your affiliates through internal messaging, external emails, templates, newsletters and news items. Messaging can be done in bulk by using the affiliate search functionality. Most communication tools can be composed in HTML format.
Media & Tracking
Built in Dynamic Ad-Server
Featuring a dynamic media server that gives you full control over your media tools. Our tracking technology is second to none and ensures that all affiliates are accurately rewarded for any business that is generated as a result of their efforts. We track views, clicks, signups, deposits, activity, cross-registrations, customer types, up to average net revenue per banner and per marketing source.
Rotating Banners
Be original and create your own rotating banners. These banners are especially useful if you are running campaigns and special promotions, or simply if you wish to maximise the exposure of each of your products. Don’t forget to set the starting and ending times!
Offline Tracking Codes *
Offline Tracking Codes is an alternative way to track offline referrals. A tracking code is a unique offline code, used to track real customers that sign up as a result of an affiliate’s offline marketing efforts. A report is available to monitor the success of each promotional code.
Geo Location Media Groups *
First impression matters, so why not welcome your potential customers with a banner in their own language? All languages of the world are available with this feature. This feature comes together with a report showing signup statistics from each location, which is a good tool for regional marketing.
XML/RSS Feeds *
To keep up with the latest trends, NetRefer also offers XML/RSS feeds to administrators and affiliates alike. This will be one of your favourite features if you think that banners are becoming boring and ineffective.
Rich Media *
Add parameters to your banners including movie parameters, URL parameters, file source parameters as well as XML-feeded media to give dynamic values to flash media.
Timed Media
Are you tired of managing your promotional banners manually? Just set an expiry date and time to your banners and NetRefer will make sure they are deactivated on time.
Default Backup Banners
Banners or promotions expired? No problem, a default backup banner is there to take place. This feature guarantees that affiliate websites will always look professional.
Campaign Management *
Create online campaigns and assign them to any affiliates of your choice. A Campaigns Report is also available and it shows the statistics of each campaign such as the Customers, Wins/Losses, Bonus, Adjustments, Net Revenue and Commission generated through a specific Campaign.
Pixel Tracking *
Have you ever wondered which sections of your website are the most popular? With this add-on you can monitor the actions done by existing or potential customers on your website such as download of specific files, complete the registration, browsing specific pages etc. This add-on is ideal if you wish to study the browsing patterns of your potential customers.
Landing Page Management *
Set up your own landing pages or even allow your affiliates to create custom landing pages. A referral URL report is available in order to make sure that your traffic is coming from recognised marketing sources.
Reward Plans & Financials
Revenue Share, CPA & Hybrid
We are confident that NetRefer has the most complete and sophisticated reward plan engine around. Plans can be program-wide or affiliate specific. Products can be combined or tiered. Default and alternate reward plans are customisable. Highly flexible hybrid plans with revenue share and CPA combined. Absolutely no limitations!
Progressive Revenue Share *
Impress your affiliates with some unique progressive revenue share plans based on customer signups, deposits, activity and more. If you have any reward plans that are not market standard NetRefer has the solution.
Promotional Reward Plans *
Offer your affiliates exclusive offers for set periods which then revert back to default plans. This is an ideal tool to attract new affiliate signups.
Customer Rewards Schemes *
Do you offer cashback promotions to your customers or perhaps loyalty plans to VIPs? If yes, this feature is for you. Whether points or rakeback, NetRefer does all the calculations and all you need to do is reward your customers at the end of the period.
Negative Carryover *
Set up negative carryover on specific products on selected reward plans. Any negatives generated on those products will be carried over to the next month and the affiliate will be paid out once a positive overall balance is reached. Negative balances can be adjusted or reversed manually. Reports are available to help with the management of negative carryover.
Payment Calculations
Affiliate payments are fully recorded in the system on a month-by-month basis allowing for easy processing. Automatic email notifications are sent out to affiliates each time a payment is processed.
Bookkeeping & Tax Invoicing *
Send professional invoice requests to your affiliates and calculate their tax rates according to their country. Invoice templates are fully customisable including commission breakdown, company logo and bank details. Affiliates can download invoices directly from their interface.
Multi Criteria CPA *
NetRefer takes your CPA reward plans to a new level. Create the most complex CPA reward plans with multiple triggers, based on any type of criteria that there could possibly be - from deposits to turnover and much more.
Reward Plan per Website *
Affiliates can create multiple marketing sources/websites in one single account. This feature allows you to assign a different reward plan for each marketing source/website within the same account.
Multi-Tier Sub Affiliate Plans
Create as many sub-affiliate tiers as you like and keep your master affiliates in control of their earnings with our transparent and user-friendly sub-affiliate plans. A sub-affiliate panel is available to keep you and your master affiliates updated on lifetime sub-affiliate earnings.
Product Expiry on Reward Plans *
Lifetime or short-term commission? With NetRefer you can do both. Just set a player expiry period on each product and reward plan and the rest is automatic. Simple.
Define Customer Types *
Cross-registration between one product and another has become a common scenario amongst customers. Or is it the country of origin that matters to your company? NetRefer allows you to define any customer types of your choice and then reward your affiliates accordingly.
Financial Adjustments & Chargebacks
Easily manage bonuses, media deals, tenancy fees, chargebacks and any other type of financial adjustment. You can even schedule fixed monthly payments to selected affiliates. Adding fees and reversing over-payments are no longer a hassle.
Automated Payments *
NetRefer has successfully integrated with market leading payment gateways to help you process affiliate payments in a few clicks. Definitely the fastest, easiest and most secure way to make global payments to your affiliates!
Multi-Currency *
Affiliates can choose their preferred currency on signup and as a result their interface will be converted accordingly. Simply enter the conversion rates from the admin backend and the rest is automatic, like everything else!
Program Customisations
Interface Branding & Customisations
Both the admin and affiliate interfaces can be customised with your own colours and logos to match your corporate identity or brand. Everything in the system, from email templates to invoices can be customised. Whitelabel system customisations also available.
Integration of Third Party Vendors
Unify all your products under one system that manages all products and vendors and provides a centralised interface for your affiliates. NetRefer integrates with any third party vendors of your choice as well as in-house platforms. Ask us for a list of previously integrated platforms.
Branded Affiliate Signup Page *
Our excellent in-house design team can create a customised mini website with excellent landing page designs. NetRefer can guarantee a high SEF (Search Engine Friendly) / SEO compatible design because we understand internet marketing. We offer you different microsite design options, all of which can be branded, multi-lingual and obviously integrated directly with your admin interface. Click here for more information.
Payment Methods
Payment methods are also customisable and easily added to your NetRefer system. You can choose which payment methods you wish to offer to your Affiliates. To make your work faster and easier, NetRefer has successfully integrated with leading payment gateways in order to automate affiliate payments.
Fast Implementation
The integration of such a robust system can be completed in just 4 weeks including system deployment, project management, quality assurance, close-loop testing, training and support.
Free Updates
At NetRefer we believe in long-term relationships and we go out of our way to ensure that our clients are enjoying the most innovative software solution. As a result upgrades to the system are done regularly and incur no additional costs.
Multi-Brand & Multi-Product
NetRefer is highly flexible and scalable, meaning that any number of brands and products can be integrated at your convenience. Multiple brands can be managed from one central interface or outsourced to affiliate managers or master affiliates separately.
Affiliate Network Integration *
NetRefer and your Affiliate Networks can be integrated seamlessly as to allow you to manage your Affiliate Network’s marketing efforts and automatically send daily and monthly reports to the Affiliate Networks to keep them updated.
Multi-Lingual
Simply choose the languages that you wish to offer and let our intelligent system do the rest. The affiliate interface can be translated automatically to any language in the world, no translation work required. The system’s messages, news items and the microsite are also multi-lingual and can be managed through an integrated content management system.
System User Permissions *
Easily grant or limit access to certain areas and functionality for various members of the Program Management Team such as Country Managers and Media Managers. Also allow affiliates to determine access levels for their own users.
Legacy Affiliate Migration
Whether you are a startup company or moving to NetRefer, your affiliate data can be easily migrated into NetRefer. Our implementation team works hand-in-hand with your team to establish requirements and develop solutions to make this process and transition as simple and smooth as possible for both you and your affiliates.
